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Deductions & credits
You need to delete the medical expenses worksheet and re-enter the expenses. That will allow you to continue.
This is a problem that happens for some users that TurboTax is aware of and is investigating.
If this solution did not work for you, you can post a Token for the problem and we can take a further look at this. '
Please send a diagnostic copy of your tax return to TurboTax so they can investigate this problem. In the diagnostic copy, all SSN, names, addresses and other personal info will be replaced with generic info.
To send a diagnostic copy in TTO:
- Click Tax Tools in the menu on the left.
- Click Tools.
- Click "Share my file with Agent"
- Click OK
- Write down the token number and post it in this thread.
[Edited 02/19/2023|5:57 PM PST]
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‎February 19, 2023
5:34 PM