Form 4562 Special Depreciation Allowance Error

[klj102471]

After installing the 2/27/26 updates to TurboTax Business, I still have 2 assets flagged as not eligible for Special Depreciation (2 vehicles placed in service in 2004!).  Please provide a work-around, as I cannot wait another week to find out whether or not another update will fix the problem.  PLEASE HELP!  

[CatinaT1]

If you are using desktop software you may need to do a manual update. Try clearing your Cache and Cookies and then try this link instructions.

If you are using the online software, Clear Cache and Cookies. 

[klj102471]

That link is wanting me to delete the program I already have installed and re-install the 2025TurboTax program.  Are you saying that's what needs to be done?

[PatriciaV]

The manual update suggested by CatinaT1 will not delete or change your tax return/information. While it does uninstall and reinstall the TurboTax software, the update utility will ensure that you have the latest version of TurboTax Desktop.

It might be helpful if you provided a screenshot of the error messages you are seeing with regards to Special Depreciation. Some issues have been resolved but others have cropped up after the last update.

[klj102471]

@PatriciaV  and @CatinaT1 

I continue to have two assets with errors on the Form 4562 after clearing the cache and following the instructions.  To be clear, I originally  had errors on 43 assets.  When I installed the 2/13/26 TurboTax updates, all but two errors were resolved.  None of the subsequent TurboTax updates have resolved these two errors.  I am including screenshots of the error for one of the assets (step-by-step and form).   Both assets are vehicles placed into service in 2004.

[PatriciaV]

We would like to research this experience in TurboTax Business. It would be helpful to have a TurboTax ".tax2025" file that is experiencing this issue. You can send us a “diagnostic” file that has your “numbers” but not your personal information. If you would like to do this, here are the instructions: 

1. Open your return and go to Online in the top menu, then choose "Send Tax File to Agent."
2. You will see a message explaining what the diagnostic copy is.  Click okay through this screen and then you will get a Token number.
3. Reply to this thread with a screenshot of your Token number (this avoids Community filters for numbers with a dash) and tag (@) the Expert requesting the token from you.
4. Please include any States that are part of your return - this is VERY important.

We will attempt to determine the cause of your experience and possibly provide you with a resolution.