For the last 4 years, my self-employed wife did work at home, using part of our home. For the last 3 yrs, TurboTax has said we can't take the home office deduction. Why?

[cindybejarano]

I realize that I qualify for the deduction. None of the questions that you are showing me are provided in my program for me to answer. I am using the TurboTax Premier 2024 program that I had to download because they no longer offer the CD. In addition to not being able to answer any of those questions, it is denying the deduction not because I have answered incorrectly. It is denying the deduction because on the worksheet it is showing I have a loss. Is there any way I can reach someone for technical support? This is a software issue.

[VolvoGirl]

Some ideas.  Switch to Forms Mode and open Schedule C.  Look at the bottom at line 32.  Is 32a or 32b  checked?   Line 32a needs to be checked.  And see why it's not showing a profit on line 29.  And for Home Office you have to answer yes to both questions about exclusive and regular use, not just one. The area of your home office must be used regularly and exclusively for business to deduct it.

[cindybejarano]

Neither 32a or 32b was checked. I manually checked 32a but I had already answered the question that everything was at risk. Line 29 has always been showing a profit. The problem is that line 29 is not what is carrying over to the worksheet. Line 28 (total expenses) is carrying over to the worksheet as a negative number and making the program think I have a loss. And the question to regular and exclusive use is not in my program. I think even if I had the opportunity to answer that question, I would still be denied the deduction because the software is pulling the wrong figure to the calculation. This is the first year I have had to download the program and not have the CD. I do not know if that has anything to do with my problem. I have used Turbo Tax for many years and never had an issue. 

[Bachatera]

I have exactly the same issue.  TurboTax, please provide a solution as this is a software problem.  Alternatively, can we override it manually?  Thank you.

[cindybejarano]

I tried going to the form and overriding the figure with the profit and it would not let me change the number.

[cindybejarano]

I contacted TurboTax tech support. Basically nothing was accomplished. I did a screen share and she saw the issue. She shared the issue with a supervisor. I was advised that there are others complaining about the same issue and it will be looked into. She did not commit to the fact that it is a software issue. My thought is we may or may not see an update come out.