Filing tax and need help using Desktop Premier Edition

[DoninGA]

What is the problem you are having with the desktop software?

[zotch7917]

I answered no to capital loss carryovers, no to receiving form 2439, no to any straddles or section 1256 contracts, and no to any buying of ISO stock in 2021. I then selected that I was done with the capital gain input. Instead of going to the next section it returned to the four questions I had answered. I reentered everything four times and still got the same result, returning me to the same four questions.

[DoninGA]

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@zotch7917 wrote:

I answered no to capital loss carryovers, no to receiving form 2439, no to any straddles or section 1256 contracts, and no to any buying of ISO stock in 2021. I then selected that I was done with the capital gain input. Instead of going to the next section it returned to the four questions I had answered. I reentered everything four times and still got the same result, returning me to the same four questions.

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This is a known problem.  See this TurboTax support FAQ - https://ttlc.intuit.com/community/income/help/why-am-i-stuck-in-a-loop-in-the-investment-income-sect...