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If you have verified that you did Not check the box that the child provided for over one-half of her own expenses, then delete her as a dependent and re-enter. Paying careful attention to each question asked about the dependent.
Click on My Info on the left side of the online program screen.
Sometimes, the quickest solution is to delete your grandchild as a dependent, and re-enter her information. This is like the nuclear option, but it is usually faster than going around back and forth trying to find the problem.
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