The screen goes blank when I try to update my property tax

cwkoop · ‎June 4, 2019

SteamTrain · ‎June 4, 2019

@cwkoop

Are you using the Desktop version of Turbotax, or the Online version?

IF using Desktop TTX software, I have another fix if the answer below does not work.

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*

rt75624 · ‎June 4, 2019

If you experience technical issues when using the TurboTax website, often trying an alternate internet browser resolves the issue. However, if the problem persists, please refer to the instructions in the TurboTax FAQ: Troubleshoot blank screens, missing buttons, or missing images https://ttlc.intuit.com/replies/3300331