I realize that but we are in need of that money now ? why do you think we didn't get it ? this is all so confusing
The IRS determines eligibility and controls when and if an advance Child Tax Credit is issued.
Go to this IRS Advance Child Tax Credit Eligibility Assistant - https://www.irs.gov/credits-deductions/advance-child-tax-credit-eligibility-assistant
Go to this IRS website for eligibility FAQ's - https://www.irs.gov/credits-deductions/2021-child-tax-credit-and-advance-child-tax-credit-payments-t...