I’m the father of my daughter why am I not getting the child tax credit for my daughter that’s living with me

[KrisD15]

To clarify, what was her age on Dec 31, 2024?

[xmasbaby0]

Maybe you entered something incorrectly about her in MY INFO.    Or----do you share custody with the other parent ---- do you have a signed agreement with another parent regarding claiming the child?  Post back for further help if that is the situation.

Make sure you have entered your child as a dependent in My Info, and that you have entered the child's Social Security number.    Careful— do not say that your child’s SSN is not valid for employment.  If your child was born in 2024 make sure you said he lived with you the whole year.  There is an oddly worded question that asks if the child paid over half their own support.  Say NO to that question.

Have you entered income from working in 2024?  If not,  you will not receive an income tax refund based on having dependent children.

  The maximum amount of the child tax credit is now $2000 per child; the refundable “additional child tax credit” amount is $1700.   In order to get that credit, you have to have income from working.  

Take the amount you earned from working.   Subtract $2500.   Multiply the rest by 15%.  That is the additional child tax credit per child that you can get—- up to the maximum of $1700 per child.   If the amount you earned from working was low, you will not get the full $1700 per child.

 If your child is older than 16 at the end of 2024, you do not get the CTC.  But you may still get the non-refundable $500 credit for other dependents instead.

https://ttlc.intuit.com/turbotax-support/en-us/help-article/taxation/child-tax-credit/L2lNhfGDl_US_e...

https://ttlc.intuit.com/turbotax-support/en-us/help-article/taxation/additional-child-tax-credit/L6x...

https://www.irs.gov/help/ita/does-my-childdependent-qualify-for-the-child-tax-credit-or-the-credit-f...

Look at your 2024 Form 1040 to see the child-related credits you received

PREVIEW 1040

https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-return/preview-turbotax-online-retur...

Child Tax Credit line 19

Credit for Other Dependents line 19

Earned Income Credit line 27

Additional Child Tax Credit line 28

[hotshots256]

Two years old

[xmasbaby0]

@hotshots256 Sometimes it helps to delete the child in MY INFO and then re-enter them.   When you go through the screens in MY INFO for her-----go very very slowly and read very carefully.   Make sure you are not saying her SSN was "not valid for employment"---and when it asks if she paid for over half her own support say NO.