I did not receive EIP3 but got a 6475 saying I did

[ccarots]

Yes, I have checked everywhere and definitely did not receive the EIP3 as a deposit, check or debit card.  However, the IRS sent me a 6475 saying they sent me $891.52 based on my 2020 taxes.  After doing my 2021 taxes, I'm entitled to $1,400. I will be initiating a trace using form 3911.  How do I enter this in TurboTax?

[DianeW777]

Taking the action with Form 3911 is the right first step.  

In TurboTax you enter exactly what you received.  Since you did not receive any of your third economic impact payment (3EIP) then you should enter zero.

1. Answer the initial questions to get your return started and fill in your personal info.
2. Once you've finished, select Federal Review from the top menu.
3. Answer Yes or No on the Did you get a third stimulus payment? screen.
4. You’ll be asked about the amount of the third stimulus payment you received. Confirm or update the amount shown as it compares to your information.
5. Continue through to file your return. When you get to the option to download and save it, you'll see the amount on line 30 of the 1040.

If you have no taxable income in your return, you’ll have to print your finished return and mail it in.

For more info on the Recovery Rebate Credit, go here.

Expect your refund to be reduced or delayed if the IRS triggers the return for review.  If your return should reject you should print and mail it and continue the process for your Form 3911. You will get all of the money you are entitled to once it is all figured out.

[ccarots]

For clarification.  I did not receive the EIP3 payment but I did receive a 6475.  My understanding of the experts response is:  I should ignore the 6475 and enter zero for the amount received. Because of the discrepancy, an IRS review will probably be triggered to figure it out and eventually I will get the full amount. In the meantime, I continue with the 3911.

"If your return should reject you should print and mail it".  Should I print and mail the exact return I filed to begin with?  (I do not e-file. I send paper.)

Also, I am single, no children.

[ErnieS0]

No. Don't enter $0 if you claimed a stimulus amount on your tax return and the IRS adjusted your refund.

Call the number on the top right corner of your adjustment notice. It takes some time to get a notice so you may not have received it in the mail yet.

Trace

You can't request a payment trace in TurboTax.

To start a payment trace:

• Call the IRS at 800-919-9835
• Mail or fax a completed Form 3911, Taxpayer Statement Regarding Refund PDF.

Reminder: DO NOT request a trace prior to the timeframes above. IRS assistors cannot start a trace prior to those timeframes.

To complete the Form 3911:

• Write "EIP3" on the top of the form to identify the payment you want to trace.
• Complete the form answering all refund questions as they relate to your Economic Impact Payment.
• When completing item 7 under Section 1:
  • Check the box for "Individual" as the Type of return
  • Enter "2021" as the Tax Period
  • Do not write anything for the Date Filed
• Sign the form. If you file married filing jointly, both spouses must sign the form.

You will generally receive a response 6 weeks after the IRS receives your request for a payment trace, but there may be delays due to limited staffing.