Sign Up

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
cancel
Showing results for 
Search instead for 
Did you mean: 
mcmdphd
Level 1

I am unable to download data from Its Deductible. Why do I always get error 6?

when i try to download It's Deductible data (from the web), I always get an error code 6.  The operation couldn't be completed.  Please help?
6 Replies
hoytjo
New Member

I am unable to download data from Its Deductible. Why do I always get error 6?

I am getting the same error and would love to see a reply from Intuit tech support

DavidS127
Expert Alumni

I am unable to download data from Its Deductible. Why do I always get error 6?

If you are using a Mac Download/CD version, these TurboTax Help articles address problems importing from ItsDeductible:

 

Error 6 when logging into ItsDeductible 

 

TurboTax Mac connection problem when attempting to import from ItsDeductible 

 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
JDunc72
New Member

I am unable to download data from Its Deductible. Why do I always get error 6?

I am having the same problem. I've tried to uninstall and reinstall Turbo Tax, but that did not fix the problem.

mcmdphd
Level 1

I am unable to download data from Its Deductible. Why do I always get error 6?

The solution to my problem downloading is the following:   I am using a VPN service application.   I would continue to get Error 6 response while my modern was under the influence of VPN.  Once I disabled the VPN, then logged into It's Deductible, download occurred without issue.  

sdh9
Returning Member

I am unable to download data from Its Deductible. Why do I always get error 6?

I am having the same issue.

 

I have installed the program on two different Mac computers, neither one works.

 

I have uninstalled and reinstalled the software. I have no VPN to shut off. And, I have deleted the keychain files in the other post.

 

None of this works! There is no option to export from ItsDeductible Online that I can see.

 

Please help me resolve this error.

JakailaLO
Expert Alumni

I am unable to download data from Its Deductible. Why do I always get error 6?

Please see this TurboTax support FAQ on how to contact Support - https://ttlc.intuit.com/questions/3401489

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
Dynamic AdsDynamic Ads
Privacy Settings
v