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The program will complete the EITC automatically if you qualify for the credit. Read the rules here to make sure you qualify ... https://www.irs.gov/credits-deductions/individuals/earned-income-tax-credit/earned-income-and-earned...
If you are eligible for EIC the software adds it to your return automatically, so I suspect you might be mistaken about your eligibility.
Please use the IRS eitc assistant to see what it says:
https://www.irs.gov/credits-deductions/individuals/earned-income-tax-credit/use-the-eitc-assistant
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