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FrankVA
Returning Member

How can I enter my address for "qualified energy property"? Box is not active

Why will TT not let me enter my address for my qualified energy property?
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4 Replies
JohnW152
Expert Alumni

How can I enter my address for "qualified energy property"? Box is not active

Your post indicates you're using TurboTax Online, but that's not always correct.  If you're using TurboTax Desktop on a Mac, this is a known issue.

See the TurboTax Help article Why am I getting an error when trying to enter the address for the home where I installed the energy... for guidance.

If you're‌ actually using TurboTax Online, describe (or post a screenshot) of the screen you're seeing.

FrankVA
Returning Member

How can I enter my address for "qualified energy property"? Box is not active

I am using TT Desktop for MAC.

I finally went directly to Form 5695 to enter my address.

I was able to continue after that. 

Thank you

How can I enter my address for "qualified energy property"? Box is not active

the link in your response does not work from my mac. What do i need to do to put my address in from a mac. thanks

How can I enter my address for "qualified energy property"? Box is not active

@johndwyer1214 

Click on the Forms icon in the TurboTax Menu.  When in Forms mode locate the Form 5695 and click to open.  Enter the address on the form.

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