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Filing in New York, using online Deluxe version. I get IT-196, I get this prompt: a mortgage interest adjustment requires an update in order to ensure numbers are right.

It continues, to receive an update, select Check For Updates from the online menu to connect to our website. Confused as to how to correct this. How to proceed?
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3 Replies

Filing in New York, using online Deluxe version. I get IT-196, I get this prompt: a mortgage interest adjustment requires an update in order to ensure numbers are right.

I am getting the same message. Hopefully this will be resolved soon.

DaraLO
Intuit Alumni

Filing in New York, using online Deluxe version. I get IT-196, I get this prompt: a mortgage interest adjustment requires an update in order to ensure numbers are right.

We are aware that some of our customers are getting this error.  We are investigating and ask that you check back later in the week for an update.  Thank you for your patience as we work toward a resolution.

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Filing in New York, using online Deluxe version. I get IT-196, I get this prompt: a mortgage interest adjustment requires an update in order to ensure numbers are right.

Do you have an update yet? Thank you!

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