Cannot E-file Message

[Romper]

March 3, 2024

I encountered a similar problem today however I found the following solution for my case:

If I enter stock sales by Section Totals then go to Forms View, Capital Assets Sales. At the bottom of the screen, it says I must mail a copy of my 1099 (Not my return). If I enter the sales One By One, Capital Asset Sales says No, I do not have to mail my return. I chose to use the One By One option thereby avoiding having to mail anything.

The reason for the IRS wanting a copy when using Section Totals comes from the sale of stock where the cost basis wasn't reported to the IRS. (Box B or E). When using One By One, you enter the details the IRS is looking for.

TurboTax Premier For 2023 Taxes, CD Download Desktop For Windows.

[KJFK]

I also received this message "You've reached your e-file limit. The IRS only allows 5 returns to be e-filed with personal tax software." This is wrong and not true, so there's obviously some kind of error causing this message! My program did an update this morning, which I thought this was the problem, but now I've read that this has been ongoing. I hope they get this bug fixed soon!

[MonikaK1]

Please see this TurboTax help article. Is it possible that any other returns were filed using your e-mail address, including using different software?

The IRS prohibits using the same email address to e-file more than five federal returns with an online personal tax return preparation product.

If this is not the case, please provide more information about what you read about this situation.

[KJFK]

My apologies, I passed it on to a family member and I found that he used it for his teenagers, which then blocked me out! He reported that his son’s was rejected and therefore I should’ve been able to use up the final 5th e-file. So, I’ll have to send in snail mail, which stinks! They should just offer a fee for one more.

[MonikaK1]

Thank you for the update.

If you're not a licensed tax preparer, you can't e-file more than five tax returns. That's the limit set by the IRS. To e-file an unlimited number of returns, you would need a professional e-filing number and to purchase professional software. Authorized volunteer organizations such as VITA and AARP Tax-Aide can also e-file returns.

See this IRS webpage to find authorized e-filers in your area.

[markko]

Yep. Same issue. In this case, I have an explanation:

Schedule C: Energy efficient commercial building deduction: Form 7206 is required to claim.... Our program doesn't currently support this form. You will need to print and email your return."

Only one small problem: I am NOT claiming that deduction so I don't need to file that form.

Been using this program for decades. Since I have to print and mail (having already paid for eFiling), no more. Bye TurboTax.

[reuben-worley]

I filed four returns (for various family members) and one was rejected, so I corrected it and re-filed it. Now I can't e-file the fifth return because it says I've reached my limit.

[Romper]

I suspect if you call TurboTax they will reset the limit for you.

[SusanY1]

Unfortunately, this limit is set by the IRS and can't be reset.  You can try it one more time, but it's likely that you will need to mail that return in.