Sign Up

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Showing results for 
Search instead for 
Did you mean: 
New Member

Cannot download from my its deductible account

I have two separate account for Turbo Tax and It's Deductible.  I cannot upload my It's Deductible to Turbo Tax.  In donations (Turbo Tax) it says no It's Deductible account associated.
1 Reply
Level 15

Cannot download from my its deductible account

.Note for Online Software Users:  

IF your ItsDeductible account has a UserID that is different from the UserID you are using for your tax account, then, when you attempt to download your ItsDeductible data , it will either

... a) not find an account, or

.... b)...perhaps open the ItsDeductible file that does have the same UserID, but it's not the one that you used to store your 2016 data in.


While the early releases of the software appeared to indicate that you can import ItsDeductible data from an account with a different UserID, that option is currently not working and may not be allowed this year. 

Going forward, should you decide to continue to use ItsDeductible, I would encourage you to only record your ItsDeductible donations in an account that has the same UserID as your tax account. 

Unfortunately, this is going to cause you extra manual entry work this year, putting your donations directly into the tax software, unless you want to wait a month or two to see if TTX developers or management decide to change promises that they will.

(Desktop software users do not have this limitation)

*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
Dynamic AdsDynamic Ads
Privacy Settings