can not seem to get renters credit filled out properly

[Critter-3]

Well you posted twice and didn't say which state ... 

 

If you mean you are a tenant who pays rent to live somewhere:

RENT

There is not a rent deduction or credit on your Federal return.  If your state has anything for renters you will be prompted to enter your rent info when you complete your state return.  As far as I know, the states that have anything for rent are Arizona, California, Connecticut, Hawaii, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Jersey, New York, Rhode Island, Vermont, Washington DC, and Wisconsin.

https://www.rent.com/blog/states-with-a-renters-tax-credit/