3691122
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Attend our Ask the Experts event about Tax Law Changes - One Big Beautiful Bill on Aug 6! >> RSVP NOW!
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

ylittner
New Member

a us expect, living and working abroad. This year can not e-file for some reason. This is the first time in 5 years. Any ideas why ?

I get a msg that my tax return incude forms that can't be e-file. Any ideas ?
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

3 Replies
JotikaT2
Employee Tax Expert

a us expect, living and working abroad. This year can not e-file for some reason. This is the first time in 5 years. Any ideas why ?

Please see why can't I e-file my return for some possible reasons (this includes a link to forms that are not supported for e-filing).

 

You can also make sure your program is updated if your return does not list any of the unsupported e-file forms.  This can be done by logging into your desktop product.  Select Online in the menu on the top, and then select Check for Updates.

 

 

If that does not update your program, you can also manually update your program.

 

If you are using TurboTax Online, the program should be automatically updated.  But if you are still receiving the error message, try clearing your cache and see if that helps.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
ylittner
New Member

a us expect, living and working abroad. This year can not e-file for some reason. This is the first time in 5 years. Any ideas why ?

Nope, only mail option available. 

Oh well, a good lesson and the last year to use turbo tax 😐

a us expect, living and working abroad. This year can not e-file for some reason. This is the first time in 5 years. Any ideas why ?


@ ylittner wrote:

Nope, only mail option available. 

Oh well, a good lesson and the last year to use turbo tax 😐


This is strictly a guess.  So please ignore it if it's not your situation. 

        You said you are getting an error notice that your Federal return cannot be efiled due to "forms that cannot be efiled?"   If so, do you by any chance have a zero-income return?  i.e., did you use the Foreign Earned Income Exclusion to exclude all income, so it's a zero return?    A zero-income return cannot be efiled.   If so, we can tell you a workaround on that situation that users in similar situation have used, which usually involves adding $1 in income, such as interest, or $1 in the topic "other income."   If that was the problem, then that should allow it to be efiled.

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question