I had already finished and e-filed my taxes in TT Deluxe 2023 for Mac. Went back yesterday to retrieve some information. Program insisted on installing an update. When the program rebooted, the amount owed (from taxes already filed) the amount jumped from roughly $2,600 to $4,600. After researching the issue, I discovered one of my manually entered entries for interest income had been changed from $4,264 to $16,264.
The program did not advise me the calculations and amount "Due" had changed. TurboTax doesn't make it easy to report an error such as this.
You'll need to sign in or create an account to connect with an expert.
Sorry, I see I posted this in the wrong (State Tax) area.
Please call TurboTax Customer service. Here is a link: Turbo Tax Customer Service
Still have questions?
Questions are answered within a few hours on average.
Post a Question*Must create login to post
Ask questions and learn more about your taxes and finances.
juleyh
Level 3
juleyh
Level 3
gilasilverman
New Member
amyonghwee
Level 4
MDRCO
Level 2