turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Westside52
Returning Member

TT Deluxe 2023 for Mac. Update changed a manually entered interest income by 400%.

I had already finished and e-filed my taxes in TT Deluxe 2023 for Mac.  Went back yesterday to retrieve some information.  Program insisted on installing an update.  When the program rebooted, the amount owed (from taxes already filed) the amount jumped from roughly $2,600 to $4,600.  After researching the issue, I discovered one of my manually entered entries for interest income had been changed from $4,264 to $16,264.

 

The program did not advise me the calculations and amount "Due" had changed.  TurboTax doesn't make it easy to report an error such as this.

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

2 Replies
Westside52
Returning Member

TT Deluxe 2023 for Mac. Update changed a manually entered interest income by 400%.

Sorry, I see I posted this in the wrong (State Tax) area.

CatinaT1
Expert Alumni

TT Deluxe 2023 for Mac. Update changed a manually entered interest income by 400%.

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies