Stuck with Form IT-225 even though it doesn't apply to me. I've done everything, HELP!

Hi! I'm filing my New York State taxes and I'm stuck in a loop with the software forcing me to put something in for form IT-225 and not letting me finish filing even though it does not apply to me. I only have NYPFL in box 14 on W2. I've put it as "Other" classification on the pull down menu, then checkbox "paid Family Leave" on the next screen as some of the responses in other community posts said. I've also tried deleting the form through tax tools and did successfully delete it I believe as it does not show on the list of forms yet I keep getting it when I try to finish my state taxes. I also cleared my history and cache/cookie data to ensure it was not a browser thing and it's still the same (I'm using Chrome). Please help, I've been stuck in this loop for ages and I cannot do physical mail because I'm not currently in the States.