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userbibicaldwell
Returning Member

Stuck in process: review state taxes

 
3 Replies
MichelleLO
Employee TurboTax Specialist

Stuck in process: review state taxes

So that we can better assist you, please describe what is happening where you are stuck. Are there any error messages or is it just spinning?

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JC109
New Member

Stuck in process: review state taxes

program endless loops

Let's work on your state refund (continue)

Recommended states (North Carolina, Done with States)

Let's make sure your taxes are correct (continue)

[Analyzing your return]

Let's finish your North Carolina taxes first! (Let's finish NC now)

Let's work on your state refund (continue)

 

CarissaM
Employee TurboTax Specialist

Stuck in process: review state taxes

Please clear the cookies and cache on your web browser. Also please ensure your browser is up to date. 

 

If after following the above instructions you are still stuck in the same loop, please click here to contact customer support. 

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