Stuck in process: review state taxes

userbibicaldwell · ‎February 4, 2021

MichelleLO · ‎February 9, 2021

So that we can better assist you, please describe what is happening where you are stuck. Are there any error messages or is it just spinning?

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

JC109 · ‎February 18, 2021

program endless loops

Let's work on your state refund (continue)

Recommended states (North Carolina, Done with States)

Let's make sure your taxes are correct (continue)

[Analyzing your return]

Let's finish your North Carolina taxes first! (Let's finish NC now)

Let's work on your state refund (continue)

CarissaM · ‎February 21, 2021

Please clear the cookies and cache on your web browser. Also please ensure your browser is up to date.

If after following the above instructions you are still stuck in the same loop, please click here to contact customer support.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Found what you need?