State will not efile, says "You haven't finished this return yet." My return is completed.

[Anonymous]

I completed my returns, and the program said it could not efile my state. I went ahead and filed my federal, and it was accepted later that day. I came back into the program, and it was saying "You haven't finished this return yet. You should finish..". I went through the return again, which still shows as completed on the steps. Still no. I deleted one form it had that was unsupported. Still no. I removed the entire state return, and restarted the whole thing. Still no. This seems like a TurboTax bug but I have no way of getting in touch with tech support. Windows Desktop download, fully updated, Deluxe version running on a Windows 10 fully updated, State is NC although I believe that is irrelevant judging by the other similar comments.

[DoninGA]

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

[Anonymous]

Thanks, I had been on that page but it was not helpful. When you linked it, I went there again, then I remembered to turn off the privacy blocking addons in my browser and it had a questionnaire to link to a phone number. 

My original question has not yet been answered but I will call them during business hours when they reopen.

[DoninGA]

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@Anonymous wrote:

Thanks, I had been on that page but it was not helpful. When you linked it, I went there again, then I remembered to turn off the privacy blocking addons in my browser and it had a questionnaire to link to a phone number. 

My original question has not yet been answered but I will call them during business hours when they reopen.

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TurboTax support is open from 5am to 9pm Pacific time, 7 days a week during tax season.  (that would be 8am to Midnight Eastern time)

[pchalabi]

I have exact same problem for Oklahoma.  Will not even let me print the return for mail-in filing.

[Anonymous · Accepted solution]

Fixed by Uninstalling and reinstalling. Hope that helps someone else out.

[wyatt1227]

Turbo Tax will not complete udating program due to error .  There is no K-1 form this year.

[CarissaM]

You are commenting on a thread from 2 years ago. Is there anything we can assist you with? Please ensure to include which Turbo Tax you are using to file. @wyatt1227