Rejection filing state taxes - error not showing

[houseOfDogs]

Ok - serves me right about thinking the fix for deferred income didn't cause your latest error. I'll stop speculating now.

And I agree, TurboTax is messed up lately. In doing this years taxes, I found that my 2021 return missed a sale of a partial share of stock - about $35 of 1099 that should have been included. But when I went to do the 2021 amended return, I found a bug in there software. The opened a case, but then I got back that the case was closed. I've decided that I'll wait for the IRS to notify me (if they do) and then pay the $8 to $10 in owed tax vs trying to do the amended return on paper myself and sending that in.

[Siretman]

I have the same error in a California state return. TurboTax was updated yesterday, so I filed my return again but got the same rejection. I guess I will wait until March 2nd which is a promised date for the fix. 

[Siretman]

The re-file of the state return due to this error is definitely on Intuit. I refilled yesterday after a change in the software and I did not pay to e-file. 

[Siretman]

Yesterday’s update did not fix the problem. Just have to wait until March 2nd. 

[Siretman]

I tried yesterday but it did not work. Did you have the “Sec457_NQDist_ALL” Error code?

[Siretman]

I am from CA also and I am curious if the update you downloaded solved the problem. I don’t think so because I  downloaded it and I re-filed the state return with the same result. 
So what did you see?

[Siretman]

Your rejections, prior to acceptance, were they noted, in the TurboTax email, by the code Sec457_NQDist_ALL?

[Navymanswife]

I am experiencing the same issue. I have placed three different phone calls to support totalling over 6 hours on the phone and STILL NO ANSWERS. I am beyond frustrated.

[houseOfDogs]

Yes, my error was Sec457_NQDist_ALL was when e-filing my CA return. And the update late last week did let me file my return without error (ie it has been accepted).

[Siretman]

To recap, I updated my TurboTax on Feb 23rd and refiled the CA return but it was rejected at 11:06am on Feb 23rd. 

Please tell me the date and time of your state return acceptance email from TurboTax. 

I refiled the CA return this morning Feb 28th and it was accepted. The only difference I note that my county was added on one form where it was not there earlier. TurboTax asked me for the county and I typed it in but it was not added to the form. 

I don’t understand why this minor item was not implemented properly. I have 47 years of experience in System Software and I am amazed at stuff I see done by inept coders. 

[cfelbab]

I'm still having the issue as of today (2/28).  I am in the state of MN. The error that original turbotax support person told me she could see was the NQ error. I've called in twice since then and both of these people are not at all helpful. I have not heard from anybody at Turbotax that a  fix is in motion (although I have seen here somebody was told the issue would be fixed on like 3/2). The last poster referred to a form that needed a county entered into it - I would curious to know what form to see if I can make that change and get it to work also.

This is two years in a row now that TT has not worked correctly for my return. Last year they could not handle my mortgage and I had to override their math to get it to file. This year I can not even get it to file at all as of now. Really a huge drop in quality/service in the past couple of years compared against what used to be rock solid.

[clars]

Its been a week since I made my 2nd post about my MN state return being rejected and TT not being able to tell me what the cause of that rejection is.  In that post a week ago I suggested that a TT agent reply to this string to tell all of us what the specific cause is, when they will have it fixed, and confirm we will each get our state online filing fee refunded.  No reply yet.

Also every time I log in to read the latest posts in this string I get emails from TT celebrating the badges, etc I have earned.  Wondering if I can trade in all those badges, points, kudos, etc for a call (not an email, text or online chat) from a knowledgeable, English speaking, continental US based TT agent to discuss the issue that we are all having with state tax returns not being accepted and TT system not telling us what the cause is?

[KyleP1]

After the update for Minnesota today, my state filings were rejected. No error code.

[CarissaM]

It would be best to give us a call here, so we can look into each one individually to see what is wrong and if a refund is needed. @KyleP1 @clars @cfelbab 

[KyleP1]

I have called that number 3 times regarding this issue. They do not know what to do, except to call the state.  The state says it's turbotax's issue, and it was confirmed by the last rep. The rep said there is no ETA. We keep getting the same advice but no answers.

And to make it worse, I keep getting these "badges" notifications for participating in the forum. It's not helpful.

All I want to know is when D2_R20_Sec457_NQDist_ALL is going to be fixed. It's not a hard question.