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Level 2

Question

State taxes

Forum|Forum|4 months ago
February 2, 2026
1 reply
0 views

My state won't file! It keeps taking me back to the order summary. I've talked to at least 4 different people over the phone each one says turbo tax is aware of the situation and fixing it. Well it's been like 2 weeks, still nothing! When are you all going to get this issue resolved turbo tax!?

Level 15

Thank you for reporting your experience. We are currently investigating the issue and will provide updates as soon as possible.

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

Level 2

The issue still hasn't been resolved. I keep getting looped back to the ready to file screen , it will not let me past the order summary. And I can't get a straight answer after talking to at least 5 different representatives.

Level 2

As I said yesterday, we are currently investigating this issue and will provide updates as soon as we have them.

Hopefully it won't take another 2 weeks to get the issue resolved. I'd like to file my state taxes .