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arbrisby
New Member

State taxes

My state won't file! It keeps taking me back to the order summary. I've talked to at least 4 different people over the phone each one says turbo tax is aware of the situation and fixing it. Well it's been like 2 weeks,  still nothing! When are you all going to get this issue resolved turbo tax!? 

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4 Replies
CatinaT1
Employee Tax Expert

State taxes

Thank you for reporting your experience. We are currently investigating the issue and will provide updates as soon as possible.

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arbrisby
New Member

State taxes

The issue still hasn't been resolved. I keep getting looped back to the ready to file screen , it will not let me past the order summary. And I can't get a straight answer after talking to at least 5 different representatives.

CatinaT1
Employee Tax Expert

State taxes

As I said yesterday, we are currently investigating this issue and will provide updates as soon as we have them.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
arbrisby
New Member

State taxes

Hopefully it won't take another 2 weeks to get the issue resolved. I'd like to file my state taxes .

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