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rosswelch
New Member

Purchasing State Tax E-Filing

I paid for the e-filing feature for two states on July 13, 2019 and both filings were rejected.  I had to file them by mail.  Do I get a credit since the e-filings did not work?

 

Thank you,

 

Ross Welch

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Purchasing State Tax E-Filing

To contact TurboTax customer service/support use their contact website during business hours. If the problem concerns any type of refund for fees, use the key words billing issues and do Not use the word Refund or you will get a phone number for tax refunds.

 

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
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