printing my state return

[robsy3]

previously i inquired about my California tax return not ready to be printed, reason being; awaiting for updates. i got an email from your office stating it was resolved, i went online and had the updates done. i still could not print my California return. it still have the original message - need to wait for an update.  what should i do? please advise.

[email address removed]

[JakailaLO]

Try clearing your browser's cache and cookies before trying again. Also, try using a different browser. If neither option works, please post again.  

[robsy3]

I STILL CANNOT PRINT MY STATE RETURNS. I TRIED EVERYTHING.  please help me resolve this problem. give me a step by step instructions.

thank you.

[email address removed]

[DoninGA]

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@robsy3 wrote:

I STILL CANNOT PRINT MY STATE RETURNS. I TRIED EVERYTHING.  please help me resolve this problem. give me a step by step instructions.

thank you.

[email address removed]

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To print a complete tax return using the online editions you must have either paid the TurboTax online account fees with a credit card or you have e-filed the federal tax return and the federal tax return has been accepted by the IRS

If you have filed the federal tax return and it has been accepted -

To access your current or prior year tax returns sign onto the TurboTax website with the userID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show.  Click on the Year and Click on Download/print return (PDF)

If the PDF download is not complete then use this procedure -

Scroll down and click on Add a State.  This will take you back to the 2019 tax return.

Click on Tax Tools on the left side of the online program screen. Then click on Print Center. Then click on Print, save or preview this year's return.