Please help with tax due being paid twice

[tiffanyr97]

PLEASE HELP The first time I filed my taxes I scheduled the payment for what I owed Georgia to come out of my prepaid bank account but the whole return, it got rejected due to errors. The second time I was like take it out of my federal and it did; but it also took it out of my account on the date I set up the first time -_- I’ve called the ga department of revenue and they said to call the irs at a weird number and all of the options hang up on me due to high call volume! I need my money back my car just broke down I could loose my job! Nobody wants to help but turbo tax scheduled the payments! Why would they not cancel the FIRST payment when the submission was REJECTED

[xmasbaby0]

You have become confused.  It is not possible for the state to take the state tax due out of your federal refund.  That is impossible.  

Your state tax due cannot be paid from your federal refund. 

It is not possible to pay your state tax due from your federal refund, nor is it possible to pay a federal tax due from a state refund.  The federal and state treasuries are completely separate from each other.  You may have seen a TurboTax summary of your federal and state amounts that confused you into thinking one was “paying” the other.  It is not. The ONLY thing you can pay for from a federal refund is your TurboTax fees if you chose that option.  

Check your own bank/credit account.   If somehow GA took out the payment twice you have to sort it out with the state.   TurboTax never knows how, when or even if you paid your tax due.   It is not clear how you even filed your GA return.  Did you get it to go through by e-filing it on a second attempt?  Or did you mail it instead?     When a tax return is rejected, NO information is transmitted at all to the IRS or state.