NY State Error for COVID Retirement Distributions - "We're still working on updates related to Retirement Distributions that qualify for disaster or covid relief."

[gmalin99]

When I try to file my NY State taxes it keeps error checking the Pension/Annuities/IRAs Worksheet and says "We're still working on updates related to Retirement Distributions that qualify for disaster or covid relief."  Its been happening for awhile and I can't file.  Is this a software problem that will be fixed soon?

[suect1987]

I have the same problem. I noticed no one has replied to your question. I am also waiting for a response.

[gmalin99]

The latest update to TurboTax "fixed" the COVID issue.  But now it has an error that it can't e-file NY because you need to e-file Federal.  I (and I've seen many others) e-filed Federal already, so we're stuck in another TurboTax bug.

[JeanneLO]

Please follow the instructions in this TurboTax FAQ to contact customer support for assistance:  What is the TurboTax phone number?

@gmalin99