MA not letting me efile

[Kimma40v]

When i try and efile my state return for Massachusetts it says i cant efile because IT SAYS "RETURNS WITH TAX WITHHELD ON ANY FORM OTHER THAN THE FOLLOWING ARE NOT ELIGIBLE FOR ELECTRONIC FILING: W2, w2-g, 1099R, AND 1099MISC"

The only forms i used for my taxes are W2 and 1098E so what does this mean? 

im a state employee and pay into a pension

[ReneeM7122]

Yes, sometimes a tax return keeps getting rejected no matter what you do. 

The instructions for MA Form 1, page 17, say

"Enclose with your Form 1 all state copies of your Forms W-2, W-2G, PWH-WA, 2G and any Forms 1099 which included Massachusetts withholding."

The main thing is to send any forms that show withholding paid to MA.  You may need to mail the return to the sate if they keep rejecting it.

Answer by IsabellaG

[Manda8188]

hello

trying to file my Ma return, received an email saying forms were ready so i could now file but still not letting me

[CarissaM]

Please check the forms availability here to see if any forms dates were pushed back. 

If you need any additional assistance, please click here to contact customer support. @Manda8188

[Edited 02/16/2022 1:40PM]