Kentucky State Tax Error

[Link2u]

I seen your chat for updates on the issue, I also seen where it said solved. I assure you it is nit solved as of this moment on Feb 6th. Please fix this and own up to the mistake and make up for the inconvenience you cause your users. Otherwise don't be shocked when next year people go elsewhere to file thier taxes

[vawanna]

I just talked to a customer service representative with Turbo Tax. We are not doing anything wrong the error means that there is a form in their system that is needed to file but hasn't yet been added to their system. She said that it should be out there on or after February 10th. We just have to keep trying. I hope that this helps.

[What41]

February 6th and the problem is still there. Is it safe to file Federal and come back and file State after the problem is resolved?

[vawanna]

Yes, according to the rep I spoke with this morning. I went ahead and e-filed Fed. After February 10, come back and try the state. 

[Stan101]

I have the exact same issue.  I would like to e-file (as I have for several years).  So far the only answer I see is print out and mail in.

[georgia23home]

I am having this same problem.  Has anyone else been able to file?

[georgia23home]

I've called turbo tax and they're telling me that technical support is fixing the issue

[georgia23home]

Yes I have I'm told they are working on it?    

[RobDunk]

I am having the same issue.  I found a post from an 'expert' who stated they are aware and working on a resolution.  I just signed up for updates as they occur.  I will delay my e-filing until they resolve.

[vawanna]

There’s a Kentucky form that needs to be updated in their system as soon as that is done you’ll be able to e-file is what the rep told me this morning. 

[vawanna]

Same, I was told ETR is February 10

[120750]

I'm Having the same problem. How can this be reported?

[mds041703]

02/06/2022 @1059 EST, not fixed.

[Jbash]

Having same issue. 

[Vaf42461]

Exact same issue here. Have contacted TurboTax several times on the issue. Also signed up for updates by e-mail, which I haven't received anything. I already paid for efile, so I can't do over. They told me TurboTax has contacted Kentucky with problem. I told them, It's not a Kentucky error, it's TurboTax error. It was rejected there, not by Kentucky