Kentucky State Tax Error

[starzarianna]

Same!

[Katherine1972]

They said it’s corrected but it’s still messed up! 

[cindyreinhart]

Still not fixed because I just encountered it.

[cindyreinhart]

I just encountered it today...so definitely not solved.

[mds041703]

02/05/2022 @1625 EST, not fixed.

[aug1987]

Having same issue in Texas...asking for Letter 6419 Information Smart Worksheet for child tax credit. 

[taxmom7]

Returns that do not have SSN or EIN for each dependent care provider are not eligible for electronic filing  is the error I am getting like the others on this forum.  This is not my tax situation.

[Frametastic]

Speaking with them now and will share what I'm told once the specialist reviews my case.  

[DemiW]

No worries, TurboTax is aware.  Here's a link for you to sign up to get an email when the issue is fixed.

https://ttlc.intuit.com/community/state-taxes/help/kentucky-e-file-showing-not-eligible-for-electron...

[DemiW]

TurboTax is aware.  Here's a link so that you can sign up  to get an email when the issue is resolved:

https://ttlc.intuit.com/community/state-taxes/help/kentucky-e-file-showing-not-eligible-for-electron...

[LBHunter]

I'm having the same issue as well.  I have had two staff members looking in to this as well.  I was able to file in KY electronically last year too.  Please let us know when this is fixed.  The customer service is Awesome.

[BigBlue22841]

Paying loyal customers deserve more precise timing on updates. Several weeks is not acceptable and in light of labor shortages, our state does not have the resources to process all Turbotax users as paper returns. Not acceptable customer service. Will we be suprised to see this is magically resolved once the price of your State efile goes up?.... Quality customer service for this inconvenience would be free state file. 

[mds041703]

02/05/2022 @1844 EST, not fixed.

[yeloperl]

I am having the same issue. Need help please. Looks like alot of others are too.

[Oakley12]

I am having the same issue.  I do not have child care but I cannot seem to correct this issue.  I have used Turbo Tax for years and have never had an issue like this one happen.