ct-1040 p3,4: income tax paid should be blank

[atulagarwal_92128]

turbotax found an error on the Connecticut tax form: ct-1040 p3,4: income tax paid should be blank. however, it does not let me delete this entry. it did not let me delete the form either. any suggestions? i had filled out taxes paid in other states on some screen, I suspect that's causing a problem?

[JoannaB2]

It depends. You just mentioned that you had other state income.  You must file the non-resident income tax return first, then the resident income tax return.  You may also delete CT form and add it back  Toi delete the Ct:

• Select State in Turbo Tax screen.
• Under Status of state return, click the state you wish to delete and click delete.

To add back in:

• Select State in Turbo Tax home screen.
• Under Status of state return, click add a state.

Please, connect to us again, if the above step/s solve your issue/s..

[huskiesct]

I got this error last year and had to paper-file.  I have it again this year!!!!!    Someone should fix this error.  I am so frustrated.  I wasted hours on this last year.  

[HeatherPLO]

Please try the suggestion above to delete the state file and re-add it back.  You can also follow the steps in our Help Article as well.  

If you are needing further assistance, please reach back out here in the thread.  

@huskiesct 

[huskiesct]

Hi, 

Thanks for responding.  After 1.5 hours on the helpline with a nice person trying to help.  I gave up and paper filed my state today.  The help person was unable to delete my state return and must not have known about the article you reference.  Yes, I had paid my fee, so I needed to do the "start over" method.  We tried multiple other things and ended with her sending me 4972 instructions, which do not apply to me.  Personally, I have no idea why deleting and starting again would help. Doesn't make sense to me.

Here's what I wish:

1. I wish there was a bypass option to allow me to e-file with an error.  I can paper file with an error, so why not e-file.  My refund is going to be delayed now.

2. I wish there was a way to disconnect with prior year data about old forms, but bring in everything else to start.  Or, only bring in federal and no state.  Perhaps there is something from a few years again that I entered incorrectly and it is confusing TurboTax and being brought forward every year. I've used TurboTax for probably 20 years or more.  I fear next year seeing this same error for the third year in a row.

3. l wish a software developer would look into this problem.  4972 does not apply to me and is not presented to me.  Yet, the 1040 is requiring something from a non-existent 4972 form.  Catch-22.  

Thanks for listening.

Bill