Skip to main content
Level 3
February 22, 2023
Question

Calif "Review" gets stuck in a loop

  • February 22, 2023
  • 1 reply
  • 0 views

Entering "Review" tab, the following happens:

1. Screen "Let's make sure your taxes are correct" -> press "Continue" button

2. Screen shows progress bar "Analyzing"

3. Screen "Let's finish your California taxes first" -> press button "Let's finish CA now"

4. Screen "Let's work on your state refund" -> press "Continue" button

5. Screen "State Return" - California is shown and "Done with States" button is pressed

6. Loops back to item 1. above.

My recollection is from past tax years is that after item 5, there should be a result of the review.

Am I not doing this correctly or is there a workaround for this?

Thank you.

 

    1 reply

    Level 15
    February 23, 2023

    Are you filing using the online or desktop version?

    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
    Level 3
    February 23, 2023

    Desktop version on an iMac running macOS Monterey v 12.6.3

    Level 15
    February 26, 2023

    Please follow the workaround here to resolve the looping issue. I know these are showing for Windows, however, if you follow this guide here, it can help for the Mac. 

    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"