print Alabama return

[cnh]

My 2021 Alabama state tax return was e-filed and accepted several days ago. However I cannot print my return and I get a message saying all the Alabama forms are not ready for printing. Why is this and when can I print my Alabama return?

[DaraLO]

It sounds like there's a state form included in your tax return that is not yet ready for printing.  To check when this form will be available, follow the steps below:

1. Visit the following Help Article:  State forms availability table for TurboTax individual ...

2. Select your TurboTax product

3. Click View availability next to your state

4. Locate the form and view the print date

Once your form becomes available, it will automatically update if you're using TurboTax Online.  For the TurboTax CD/Download software, you will need to check for updates or update manually using the steps listed here.  Then you will be able to print your tax return.

[metacman]

The turbox answer is a meaningless reply and is not logical.  There is a bug in TurboTax if you can e-file and your return is accepted by the state, but TurboTax will NOT let you save the state return as a PDF.  If we have the capability to file and error check finds no errors and you take our money for e-filing, and the state accepts the return, you MUST provide the save as PDF capability.

FIX this TurboTax bug !!!!

[terex340]

I checked all your suggestions to get the Alabama return to print.  It says all Alabama returns except estimate payments are not available but we do not owe any taxes???I tried to print the returns and it still wont??? Any other suggestions? 

[terex340]

Error on previous reply...all alabama forms available except estimated payments...so why cant we print to file our Alabama when it has been checked and cleared with no errors?????

[BrandiLO1]

When efiling a return, there are times when TurboTax can send data to the IRS, but a form is not yet available for printing. I checked our forms availability, and the only form I see unavailable for printing at this time is Form 2210, Estimated Tax Penalties for Individuals. If this form does not apply to your tax situation, please contact customer care by following the steps here. We are limited through this public forum regarding the troubleshooting we can perform.

[cnh]

Form 2210 does not apply to my tax return. I will follow the link provided

[cnh]

The link simply takes me to a number to call. I have already done this. It was no help. Seems like since my return does not require the form 2210 then there should be a simple system update to this issue.  Thanks

[HeatherPLO]

@cnh

If you are simply trying to delete a form, please see the Help Article here for further assistance if you are using TurboTax online.  

If you are using TurboTax Download, please see the Help Article here.  

[Cindysite83]

I agree!  I don't want to pay to e-file.  But Turbo Tax is forcing me to do this if I cannot print my return!  If this is the case, I will check into other tax programs next year after being a faithful Turbo Tax customer for years!

[RobertB4444]

The IRS started this tax season pretty far behind.  That kind of delay flows down to the states.  So the IRS finalizes their forms and then the states finalize their forms.  And then the TurboTax programmers get the forms and have to integrate them into the TurboTax program.  Then there is testing to make sure that the newly added forms work with the program properly.  Then they are rolled out to the public.  As inconvenient as the waiting is it will still get your tax return processed faster than paper filing it.

[metacman]

Robert,
I fully understand the software development process. Your comment does not answer nor resolve the bug. The user should ALWAYS be able to save their return as a PDF, regardless of whether any form(s) is final. If the return can be e-filed, you MUST give the user a PDF save capability. To my recollection, the TurboTax app has always worked this way. The app should/could simply throw the user a warning message, e.g., "Alabama has not finalized Form ####." To remove the PDF save option altogether is unwarranted and IMO goes against TurboTax' user agreement. Request you please elevate this issue to your management.

[Cindysite83]

I called the Turbo 800 number. The lady couldn’t figure it out. Said it was a state problem, not TT.   State said “No! Not our issue!”   I’m very unhappy right now. 

[metacman]

..not surprised.  It seems a whole lot easier for TT to point the finger at ALA (or any state) than to own up to their software bug and fix it.

[ew3743]

Same issue, Alabama successfully e-files and accepted, credit card charge already processed.  Showing message: "Your Alabama return is currently unavailable to view, print, or download because of some of the forms haven't been finalized yet".  The help comment is to check Alabama forms to see what isn't finalized.

1)  The message states I can't view, print or download the return.  If I can't view or download, how am I supposed to know what form is the hold up ??

2) I checked the Alabama forms on the website.  They are ALL either available or not supported.

What do I do now?   Why did you accept my e-file fee if I cant print the return ?  How do I even know for sure the return was e-filed.  I need a support phone number to discuss PLEASE !!!!!!