nys tax filing electronically

[gerald slutzky]

Your program states that I cannot file my New York State taxes electronically because I am claiming a energy carry over credit.  But, I am not claiming that credit.  What to do???

[DaveF1006]

This may have been carried over from a previous year. Check your list of forms in your NY State return to see if you have a IT-255 form. if you do, try deleting it.

• Go to tax tools>tools>tools center>delete a form
• look for IT-255 and see if this is listed in your return.  Select delete.

[gerald slutzky]

Dave,

Thanks for the suggestion. I did have a IT 255 form listed and I did delete it. However it didn't work. The program still won't allow me to file electronically. Is there something else I can try?

Gerald

[DaveF1006]

Yes there is something else you can try. Go to State and select edit next to New York.  You should reach the page that says you Just Finished Your New York Return  select go over New York again. 

1. As you scroll through the questions, you will eventually reach a page that indicates Take a look at New York credits and taxes
2.  Go to Your Home
3. then go to unused Solar Energy Credit Carryover from Prior Years  select start or update

When you arrive her, see if there is a credit that is being carryover from last year. Try to remove it from return in this section.

[gerald slutzky]

I did what you suggested. There was no entry in the unused solar  energy credit carryover box. Issue still unresolved.   What can I try next??

[AmyC]

The program clearly thinks the issue is still there. When you delete the form, does it come back again? You might need to switch to the desktop version to get through this. You can download your .tax file so nothing is lost. Troubleshooting can then be done. If you need help,  you can contact a specialist that can work through that section of the return with you.