Yes there is something else you can try. Go to State and select edit next to New York. You should reach the page that says you Just Finished Your New York Return select go over New York again.
- As you scroll through the questions, you will eventually reach a page that indicates Take a look at New York credits and taxes
- Go to Your Home
- then go to unused Solar Energy Credit Carryover from Prior Years select start or update
When you arrive her, see if there is a credit that is being carryover from last year. Try to remove it from return in this section.
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