NY State - must efile, but cannot

 New York requires you to e-file if you meet all three of the following requirements:

1. You use software to prepare your return
2. Your software allows you to electronically file your return
3. You have internet access

Since you are receiving a message that your New York return has a form that cannot be electronically filed, you cannot electronically file your New York return (thereby not meeting #2 above).  Therefore, you do not meet all 3 requirements mentioned on the New York Department of Taxation website.  See the following link:

NY Electronic filing requirement

You can try to use the New York website to e-file if you meet their requirements as listed on the link above.

Otherwise, you can mail your returns in.  Please see the link below for mailing address.

New York mailing address

It is also possible that you simply have a tax form that has not been released for electronic filing yet.  Please see the attached link for the release dates for the New York forms to determine if this is potentially why you are unable to electronically file yet.  If this is the case, you may just need to wait a few more days to file.

New York Form release schedule

You are most likely having trouble e-filing your NYS return due to Form IT-2, which is a summary of your W-2 wages. Since the IT-2 form is unsupported in TurboTax, you are not required to e-file.

Per NYS, you're required to electronically file your return if you meet all three of the following conditions:

• You use software to prepare your own personal income tax return
• Your software supports the electronic filing of your return
• You have broadband Internet access

You are qualified to mail in your return because your software does not support electronic filing of this form. 

There is no penalty for mailing in your return. 

If you are NOT including a payment, mail your return to:

STATE PROCESSING CENTER

PO BOX 61000

ALBANY NY 12261-0001

If you ARE including a payment (check or money order), mail your return (including Form IT-201-V) to:

STATE PROCESSING CENTER

PO BOX 15555

ALBANY NY 12212-5555

@cms1976

I also cannot e-file my NY State Non Resident return. Same employer for several years and not a complicated return at all. The reference that Turbotax gives doesn't make sense "Public employee retirement contributions must be categorized as either subject to tax or tax exempt." referring to my entry in Box 14 of the W2.  I'm a NEW JERSEY public employee and that amount in Box 14 is tax-exempt employer contributions to my pension (414H). There isn't a choice available in the drop down for NJ 414(h) Tax Exempt, so I chose "other". We file the NY Non Resident due to my husband working in NYC.  I have never had this problem before and have been a NJ Public Employee for 24 years.  Please help.