Massachusetts Rejected State Return

[duypvo]

Hi! I initially filed my state taxes a little over a week ago which was denied and was given this message

MA_OtherIncome_HOLDRULE_SoftwareUpdate_R19_TY21 - Your Massachusetts tax return is on hold pending a product update to Schedule X, Other Income due to an error in our software. Please check back for updates.

Then I went on the desktop app which said it was due to an impending software update on 2/24 and to refile at that time. I did so this morning and still got this same error.

Is there any way around this?

[linear]

The 2/24 update apparently did not fix the error. They are reportedly trying to fix this for the next update.

[duypvo]

Thanks! Is there a update release schedule posted somewhere?

[MichelleLO]

Please update your TurboTax software to see if that resolves the issue. The below TurboTax article will assist with this. If that does not help, please comment back. 

How do I update my TurboTax CD/Download software program?

@duypvo

[linear]

No, TurboTax doesn't post a schedule.