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eorlv
New Member

Is there a reason why when i tried to check my state return iowa.gov says ssn# and refund amount not found or doesn't match?

 
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Accepted Solutions
Critter
Level 15

Is there a reason why when i tried to check my state return iowa.gov says ssn# and refund amount not found or doesn't match?

When you have filed and the returns accepted you should not be looking to TT for the current status of your refunds ... instead look to the Fed & State web sites  ....

First -- verify that your returns have been filed and accepted --  then check the fed & state web sites to see where you are in the process-

Check Your E-File Status on this Secure TurboTax website
https://turbotax.intuit.com/efile/efile_status_lookup.jsp
- It will show the date you transmitted your return and if it was accepted or rejected.  
- Both your Federal and State will be listed separately if you filed both.
- It will tell you when you E-filed
- The electronic filing date

See the following TurboTax support article on checking your e-file status - 
https://ttlc.intuit.com/questions/1908859-how-do-i-look-up-the-status-of-my-e-filed-return

For the Feds:
http://www.irs.gov/Refunds/Where's-My-Refund-It's-Quick,-Easy,-and-Secure.

https://www.irs.gov/uac/newsroom/irs-answers-common-early-tax-season-refund-questions-and-addresses-...  
https://www.irs.gov/Refunds/Tax-Season-Refund-Frequently-Asked-Questions



For the states:
https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund
https://ttlc.intuit.com/questions/1901670-how-do-i-co`nta``````````ct-my-state-department-of-revenue    


View solution in original post

1 Reply
Critter
Level 15

Is there a reason why when i tried to check my state return iowa.gov says ssn# and refund amount not found or doesn't match?

When you have filed and the returns accepted you should not be looking to TT for the current status of your refunds ... instead look to the Fed & State web sites  ....

First -- verify that your returns have been filed and accepted --  then check the fed & state web sites to see where you are in the process-

Check Your E-File Status on this Secure TurboTax website
https://turbotax.intuit.com/efile/efile_status_lookup.jsp
- It will show the date you transmitted your return and if it was accepted or rejected.  
- Both your Federal and State will be listed separately if you filed both.
- It will tell you when you E-filed
- The electronic filing date

See the following TurboTax support article on checking your e-file status - 
https://ttlc.intuit.com/questions/1908859-how-do-i-look-up-the-status-of-my-e-filed-return

For the Feds:
http://www.irs.gov/Refunds/Where's-My-Refund-It's-Quick,-Easy,-and-Secure.

https://www.irs.gov/uac/newsroom/irs-answers-common-early-tax-season-refund-questions-and-addresses-...  
https://www.irs.gov/Refunds/Tax-Season-Refund-Frequently-Asked-Questions



For the states:
https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund
https://ttlc.intuit.com/questions/1901670-how-do-i-co`nta``````````ct-my-state-department-of-revenue    


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