turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

I want a refund from Intuit for State of Alabama tax software

I want a refund from Intuit for State of Alabama tax software that I paid for. There are several items that could have been autofilled from my federal return. The "About Your Retirement Distributions" page shows all the "Paid By" as "Untitled" but these are filled in with the "Payer" on the Federal return. There is no way to edit the "Untitled" in the "Paid By" column. (The "Gross Dist." column is filled in with the amount from the federal return.)

 

State of Kansas has an item that could have been read from previous year state return.

 

What is the point of paying for tax software that does not help automate your work!

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply
MichelleLO
Intuit Alumni

I want a refund from Intuit for State of Alabama tax software

Please reach out to TurboTax Customer Support to request a refund. Use the keywords billing issues so you get to the right person. 

What is the TurboTax phone number?

 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question