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I filed my federal and state ND and CO but turbo tax didnt save the state reurns and wants me to buy the State again before I can review my federal agan

 
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2 Replies

I filed my federal and state ND and CO but turbo tax didnt save the state reurns and wants me to buy the State again before I can review my federal agan

Are you reinstalling the program and need to download the states to open your return?

If you upgraded to a higher version or bought extra states they should be in your Turbo Tax account downloads, or you will need to ask support for them again,
<a rel="nofollow" target="_blank" href="https://shop.turbotax.intuit.com/commerce/account/secure/login.jsp?pagecontext=download">https://sho...>

How to download your purchase
<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/1901289-how-do-i-download-the-software-i-purchased-at-turbotax-com...>
Kat
Level 15
Level 15

I filed my federal and state ND and CO but turbo tax didnt save the state reurns and wants me to buy the State again before I can review my federal agan

Please use the information below to contact TurboTax Customer Support during business hours.  A Support rep will be happy to assist you.  

https://ttlc.intuit.com/replies/3300041

*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***

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