If you meet all the qualifications for EIC, TurboTax will calculate the amount you will receive based on the IRS EITC Tables. The amount of credit you receive is calculated based on your filing status, the number of qualifying children, and your amount and kind of income. Not everyone gets the maximum amount.
TurboTax will figure out and calculate the credit for you. If it isn't giving you the credit and you think you qualify, look at your personal information to see if anything was entered wrong. One wrong answer could make you lose the credit. See the TurboTax help articles below for more information on the credit.
What is the Earned Income Credit? Find Out If You Qualify