I need to finish 2017 California state return. After downloaded state and updated, why it won't allow me to start my state return?

[ddaven12]

If you have already e-filed your federal tax return and it has been accepted, please take the steps below to e-file your California tax return.

1. Login to your TurboTax account.
2. On your Tax Home screen, scroll down to Your tax returns and documents and select show.
3. Make sure the current tax year is highlighted, then select Add a state.
   
4. Select the State Taxes tab.
5. Select Continue to start or complete your state taxes.
6. Select Done with State.
7. Continue through the flow to review and file your state taxes.

[villyfanny]

I already bought the a California state, it said getting state downloaded and received software is updated, but when I start the state, it ask me again to buy a California state again. please help me?

[ddaven12]

Are you using TurboTax Online or the TurboTax CD/Download software?

[villyfanny]

I am using TurboTax CD/Download software