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smciver
New Member

How can I need to file 7 state tax returns. Turbotax live only allows you to prepare up to 5 and I'm worried that the desktop version doesnt allow live help?

The state tax returns are for a travel job, so just involves one w2. I understand with desktop you can file many but I will need help and am concerned that the experience with Turbox will be different without live help experts or access to help.
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3 Replies
ErnieS0
Expert Alumni

How can I need to file 7 state tax returns. Turbotax live only allows you to prepare up to 5 and I'm worried that the desktop version doesnt allow live help?

Yes. TurboTax CD/Download allows you to prepare and paper-file as many state returns as you want.

 

However, it only lets you e-file returns for up to three different states for each federal return you prepare. The remainder will need to be paper-filed.

 

The experience in CD/Download is slightly different. However, CD/Download allows you to see all your forms (since you pay in advance).

 

You can transfer your existing online data.

 

How do I switch from TurboTax Online to TurboTax CD/Download?

 

Before making the switch, check whether you actually have to file all seven states. You can add and delete states in TurboTax Online to see what the refund and/or balance due is.

 

You may not be required to file that state if you made a small amount of money and have a $0 balance due.

 

Some states allow you to prepare and file returns directly on their state tax website. If you are filing with one of those states, consider using their portal. You can manually add info for income and tax paid for those returns into TurboTax to claim a credit on double-taxed income on your resident state return.

 

However, you will have to mail your home state return. States require a copy of the other state’s return to claim a credit. If you e-file, TurboTax does that automatically.

 

For links to all state tax websites see How do I track my state refund?

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smciver
New Member

How can I need to file 7 state tax returns. Turbotax live only allows you to prepare up to 5 and I'm worried that the desktop version doesnt allow live help?

Does the desktop version of Turbotax have access to live help or help from Turbotax tax experts in the event I decide to use the desktop version?

CassLO
Intuit Alumni

How can I need to file 7 state tax returns. Turbotax live only allows you to prepare up to 5 and I'm worried that the desktop version doesnt allow live help?

No, TurboTax Live is available for TurboTax Online customers only. TurboTax Live isn't available in the TurboTax CD/Download software. For more information, please see the links below:

@smciver 

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