Hit a 'slight snag' trying to pay for CA state e-file

[psyadam]

All set on filing, no errors, low audit risk. When try to use credit card to pay to e-file, get box that says 'hmmm... it looks like we've hit a slight snag.'  Called support and been half an hour and still no solution. Anyone have an idea, can't stay on phone all day, just want my refund!

Thanks,

Adam

[psyadam]

After an hour, reinstalling Turbotax with no result, I could file my Federal return e-file (as no credit card required) and told to try again Friday!  The rep tried his best, but I really feel I should get some recompense for a Turbotax issue or Turbotax/State issue. At least pay for the e-file and for next year's Turbotax Home and Biz 2025!

Frustrated,

Adam

[psyadam]

And now, my Case has been CLOSED, even though nothing has been resolved and still can't file my CA state tax return and get my refund! Insult to injury.