How do I get e-file fee of @$29.99 back if I was unable to e-file my State taxes ??? This a crummy system btw!!!
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TurboTax does not charge an e-filing fee. When you pay for TurboTax Online, you're charged a tax preparation service fee. TurboTax does not provide a refund for a tax preparation service fee.
Please use the following link to contact Customer Support if you need further assistance as we are not able to assist with billing issues here in the community.
https://support.turbotax.intuit.com/contact/
i just want eflie
haol i just want efile
Where are you stuck? Does it think you want to mail it?
How to Efile
After you enter all your income and info, you go through the Review tab. Then you go all the way through the File tab, through the 3 steps and hit the big orange Transmit Returns Now button.
You will need to enter your 2018 AGI to efile 2019. If you didn't file a 2018 return or filed late in the year you enter 0 for the AGI. If you are married and filed Joint last year you enter the same AGI for each of you.
When you efile you get back 2 emails. The first email only confirms the transmission. The second email says if the IRS (or state) Accepted or Rejected your efile.
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