turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Credit Card

It accepts the card but will not allow me to continue to file. 

Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

2 Replies
GiseleD
Expert Alumni

Credit Card

We cannot see your return or account here, as this is a public forum. What error message are you receiving? Please copy and paste it in here so that we may better assist. 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Credit Card

The system will not accept any of my credit cards for my WI state e-file fee. It would seem that collecting my money for yourselves would be a high priority. I need to call your service number for each filing for my direct family members to obtain a State eFile Confirmation Number. When received after a generally 20-30 minute wait, the return can be submitted.  

 

No explanation of why this happens and it is very disappointing. I can’t believe I have to pay for this malarkey. 

 

 

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies