I had e-filed a federal return 2 weeks ago and it was accepted per turbotax. I went to file the NY today and i get the message that " to e-file, you must select the federal form" click back and select federal. the problem is its already filed so what do i do now?
Are you using the CD/Download version installed on your computer of the online version?
I saw another similar complaint in this thread:
I will alert the Moderator that you seem to have the same issue.
Add me to the list as well. I had filed my Federal on March 5th and it was accepted the same day. I had to wait to file my NYS return as TT was updating forms. They sent the software update to the state software last night. When I go to E-file I get the same issue as in the screenshots.
I called support last night and they said this was the first report they had. I spent over an hour talking to them and they worked with higher-level IT, took screenshots of my issue. Said they would call me back today or email me back. All I have heard back so far are crickets. I see a lot of people posting in other support places.
I saw in another forum, someone posted this link to add your name to this issue for TT.