Business State Download in Loop & Won't Load

[Lisa 777]

Using Turbotax Business and I paid for my state product (Ohio) and it won't load.  I click on "Start State Now" and it takes me to a window with a list of states you've downloaded and I see my Ohio there.  I click the box and the only option then is to click the "Download Now" button.  When I do that it just takes me through a couple of screens to "Your software is up to date" but then I can't start the state return.  It just goes through that whole loop again.  Please help.

Thanks,

Lisa

[CatinaT1]

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