Broken payment of state e-filing

[jmsacks]

I have the downloaded 2020 Turbo Tax version purchased through Amazon. I was previously unable to e-file my state return because the software wasn't acknowledging my already-filed federal return. The new 3/19 release has finally allowed me to go through the first part of e-filing my MD state return; however, when I get past entering the data to the screen that should be followed by payment, the page is stagnant and the radio "Continue" button/link doesn't work. So I STILL can't e-file my state return. This was a problem before and I assumed it would be fixed with the recent bug fixes. This is ridiculous. I filed my federal taxes 10 days ago! I've used TT many times and have NEVER had issues like this year's version.  What happened?

[KatrinaLO]

If you are having issues and need assistance, please contact customer support. Please see the Customer Support phone number here. If you would like to reach out through our website, please see the TurboTax FAQ below for contact information: https://support.turbotax.intuit.com/contact/

[lnlillard]

I am having the same problem trying to e-file my federal return.  Had it last year also.  when I have entered all of the information that is requested to efile and click the continue button nothing happens.

[EbonyA]

Please contact our phone support team for one-on-one troubleshooting assistance with this issue @lnlillard.